Lakeer @lakeer ·
Kotak Mahindra Bank is hiring: Service Excellence Specialist
Team: WBG HO / IPO / CIP-WISE Location: Surat, Gujarat Apply on hcbt.fa.em2.oraclecloud.com
hcbt.fa.em2.oraclecloud.com Service Excellence Specialist_WBG HO / IPO / CIP-WISE_Surat The Service Excellence Specialist (SES) plays a critical role in driving operational excellence and enhancing customer experience across wholesale banking services. This role involves close collaboration with internal stakeholders to identify service gaps, streamline processes, and implement best practices that align with the bank’s commitment to delivering superior service quality.